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语言/货币
Kurumoch (KUF)
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为您和您的{朋友}以7%折扣免税选择商品
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经常问的问题

关于免税
连通乘客
购买条件
什么是MyDutyFree
什么是预购
预订
Deadline for making a pre-order
编辑和取消订单
拿起你的订单
支付你的订单
MyDutyFree折扣
合作伙伴折扣。促销代码
Discount and miles S7 Priority
网站注册
采购限制免税
退货政策
关于免税

Duty free is the system of sales at retail outlets that are exempt from the payment of certain local or national taxes and duties, allowing to reduce the price of the featured goods. According to the Eurasian Customs Union Customs Code (the Russian Federation is a member of the EACU), goods cannot be imported to the domestic market and can be sold exclusively to those customers, who are leaving the territory of the Eurasian Customs Union (passengers, departing from the Russian Federation and travelling to a destination other than Belarus, Kazakhstan, Kyrgyzstan and Armenia).

连通乘客

按照“欧亚海关联盟海关规定”,禁止在国内市场进口货物,因为这些货物只能出口到离开欧盟的领土的乘客(包括以下国家:亚美尼亚,白俄罗斯,哈萨克斯坦,吉尔吉斯斯坦,俄罗斯)。因此,只有当您的目的地点位于EACU之外时,才可以使用MyDutyFree服务。

购买条件

To purchase items in Duty Free you need to be passenger, leaving the territory of the EACU, in which case before departure you can get to a duty-free zone. Travellers, heading for Russia, Kazakhstan, Kyrgyzstan and Armenia, are not able to shop in duty free.

什么是MyDutyFree

MyDutyFree is the service for pre-ordering goods in duty free of the Kurumoch International Airport (Samara). Using the service, prior to departure, you can obtain relevant and comprehensive information, concerning the price and availability of the goods, offered in duty free stores, as well as place a pre-order for the required goods at a discount of 7%.

什么是预购

预订包括选择免税项目,您在出发前选择并填写订单。有关您的预订的信息将转交给我们的免税店的员工。当您到达机场时,销售助理已经被通知您的预订,并将帮助您及时收集您的订单。预订服务允许您事先规划您的购买,并节省时间在机场。

预订

To make a pre-order at our website, you need to select items from the range available. Choose items you would like to purchase and press the "Add-to-Cart" button. Having added items to your cart, place a pre-order. To do so, go to your cart, enter your name, flight number and click the "Checkout" button. Information about your order will be sent to your e-mail address.

Deadline for making a pre-order

Deadline for making a pre-order - 2 hours before your departure. In order to receive personal service and a discount for your purchase, you need to make a preliminary choice no later than this deadline.

编辑和取消订单

You can add and delete items from your order through your personal account, for which signing-in is required. You can also contact our customer support via email at support@mydutyfree.net. Please take into account that the quantity of goods in the duty-free shop is limited, and if you add new items to your order later than one day prior to your departure, they may not be available. In this case, our manager will contact you. Directly at the airport you can add items to your order or refuse from any pre-ordered goods. You will get a discount for items added at the airport.

拿起你的订单

At Kurumoch Airport you can pick up your order, immediately following passport control. MyDutyFree pickup point is located in the duty-free shop opposite the passport control area. Apply to MyDutyFree checkout operator and say your name. The checkout operator shall immediately collect all items from your order and pack your purchase for you.

支付你的订单

Payment is made after you have checked items from your order at MyDutyFree pickup point in the shop. You can pay for your purchase in euros, dollars, pounds and rubles (besides, one purchase can be paid for in several currencies). Duty-free stores in Kurumoch International Airport also accept MasterCard, Visa, Union Pay and MIR cards.

MyDutyFree折扣

Mydutyfree.net provides 7% discount on all goods displayed on the site. In addition, we provide additional discounts to the customers of our partners.

合作伙伴折扣。促销代码

Clients of MyDutyFree partner companies can use a partner discount. As a rule, an extra discount is granted when using a promotional code, which you receive, purchasing a service from a partner company. You can enter your promo code into the corresponding field on the checkout page.

Discount and miles S7 Priority

S7 Priority members receive an increased discount of 12% on Mydutyfree pre-order and 5 miles for every euro actually spent on duty-free purchases. To get a discount, enter your S7 Priority number in the corresponding field, while making a pre-order. The discount amount is automatically recalculated. Service center contacts for S7 Priority members 800 100-77- 11; +7 (495) 777-77- 11;

网站注册

In order to place a pre-order, registration at mydutyfree.net is required. You can also sign in via accounts on social networking sites, such as VKontakte or Facebook. After registration you can place, edit and cancel your pre-orders. Also you can view order history and create wishlists.

采购限制免税

In general, there are no restrictions relating to the sale of items in duty free stores. However, you should take into account that the country you are leaving for may have import restriction on specified goods - primarily, alcohol and tobacco. Please, learn importation rules of the country you are flying to before making a pre-order.

退货政策

If you have questions about returning the goods, please call +7 964 981 09 93

如果网站有技术问题,请联系我们的支持团队

support@mydutyfree.net
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